Games are taking a long time to load, what can I do?

Games are taking a long time to load, what can I do?

Sometimes you might notice a bit of lag while playing your game. This can happen for a few different reasons 

Here are some quick tips to help reduce lag and improve your gameplay:  

    • Make sure your internet connection is strong and stable.  

    • Close any unnecessary apps or programs running in the background.  

    • Keep your device updated with the latest system software.  

    • Clear your browser's cache and cookies.   

    • Restart your device.  

If you’re still having trouble, try these extra steps:  
 

    • Open the game in an incognito/private browser tab to rule out plugin issues.  

    • Run a virus scan—but pause it while you play since scans can slow things down.  

    • If you’re on a laptop or PC, try using a wired internet connection instead of Wi-Fi.  

    • Check your device’s power settings and switch to High Performance mode.  

    • Make sure your device isn’t overheating, as this can cause slowdowns.  

Also, older devices might struggle with gameplay, so if your device is quite dated, that could be a factor.  

We hope these tips get you back to playing smoothly! If the problem continues, please reach out to our Customer Support team

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